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FTI Consulting Survey Finds Operational and Compliance Implications Will Intensify Across Every Aspect of Digital Insights and Risk Management
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Based on a survey of senior-level and C-suite executives around the world and supplemental one-on-one interviews between analyst
When asked about how they expect the level of risk and activity to change across key digital risk categories, including privacy, information security, the expanding data footprint, disputes, investigations, regulatory compliance and more, 63% or more of respondents indicated that operational and/or compliance implications will increase across every area. Many believe both operational and compliance risk will increase, especially in data privacy, security, breaches and data quality, given tightening regulatory enforcement.
“By and large, data has become a highly valuable and vulnerable commodity,” said
Key survey insights include:
Top Risk Concerns
- More than two-thirds of respondents ranked data privacy as one of their top three concerns
- Additional risk areas that ranked as a top-three issue included information security and data breaches (59%), data quality (37%) and regulatory compliance and inquiries (25%)
- 90% of data privacy professionals have experienced increased data-related risk due to hybrid work environments
- 77% of data privacy professionals said data breaches have become more expensive in the last year
- 76% experienced a significant or moderate increase in regulatory activity over the past year
- Only 26% reported that they had a fully proactive approach to monitoring compliance risks; however, 75% of risk and compliance professionals are regularly or occasionally using AI to conduct proactive compliance monitoring, IP remediation and other risk management activities
Information Governance Challenges
- 41% of respondents stated that data is being shared on devices and through systems that are not sanctioned or covered within the organization’s policies
- More than 70% of respondents with information governance responsibilities said the cost of maintaining strong information governance has grown more expensive over the last year
- 76% of information governance decision makers reported that the increased use of collaboration tools and cloud-based applications has created significant or moderate information governance challenges (one-third indicated “significant”)
Dynamic Data and Emerging Data Sources
- 85% said the rising variety and volume of data types are driving increased cost or risk, with one-third of those saying the increases have been “significant”
- For more than half, the complexity of data sources — and the cost and effort associated with accessing, collecting and producing data for disputes and investigations — has increased
- 66% of chief legal, compliance and risk respondents plan to invest in technology to address risks from emerging data sources
Impacts of Advanced Technology
- Only 6% are not considering any blockchain and digital assets solutions
- 44% are considering blockchain technologies for supply chain issues, while another 38% are considering them for payments and transactions
- Most respondents are not taking meaningful steps to prepare for the risks associated with blockchain and digital assets; yet 78% said that they are concerned about volatility, regulation and other related risks
- 91% of chief technology officers and chief financial officers agree that risk management related to blockchain and digital assets requires highly technical expertise
FTI Technology’s digital insights and risk management experts provide a broad range of consulting and services that help companies address critical areas of digital risk, including e-discovery, data privacy and information governance, compliance and risk and legal operations. Across practice areas, FTI Technology helps clients address a broad range of complex challenges, manage data and guard against a myriad of threats, while balancing innovation and business needs.
As an extension of this work, FTI Technology also established a data innovation lab, designed and powered by global experts in emerging data sources, disputes, investigations, digital forensics, information governance, data privacy, compliance and digital assets, to drive interdisciplinary efforts to connect, enrich, visualize, analyze and act on digital information. These teams maintain dedicated environments to research, engineer, test and refine solutions to mitigate risk and meet the needs and challenges attached to inbound, outbound, in-place and dynamic data.
The report, The Most Valuable, Vulnerable Commodity: Data Establishes a New Era of Digital Insights & Risk Management, is available for download here.
Demographics and Methodology
During July, August and
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Source: FTI Consulting, Inc.